Frequently asked questions
If your question hasn’t been answered here, please fill out our contact form and we will be endeavour to be in touch with you.
Can I see someone face-to-face?
At present, MindHub Psychology is a tele-health only service, meaning sessions are available online through video call or phone call.
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What is Telehealth Therapy?
Telehealth is similar to in-person therapy; the only difference is that it is conducted using a computer and webcam. This provides the added convenience of not having to travel to your appointment, allowing you to attend the session from the comfort and privacy of your own home. Research shows that Telehealth is equally as effective as in-person sessions.
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How do I book a session?
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Complete the contact from or click on "book an appointment"
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We will contact you and discuss how we could support you.
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If available, an initial appointment will be made with our psychologist(s).
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What if I need help right now?
If you are in a crisis or an emergency, please contact:​
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Emergency Services (000)
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Lifeline (13 11 14)
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Mental Health Access Line (1800 011 511)
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Do I need a referral from my GP?
No doctor’s referral is required unless you wish to claim on Medicare. If you wish to claim your sessions on Medicare and receive a rebate, you can make an appointment with your GP to obtain a ‘Mental Health Treatment Plan’ that allows you to access up to 10 subsidised sessions from Medicare.
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Is there anyone that MindHub Psychology does not work with?
We are not currently taking referrals for anyone seeking treatment under Work Cover or court related matters.
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I love the sound of the saxophone too, where can I find more?
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